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Storm & Hazard Response · Springfield Area

Emergency Tree Service in the Springfield Area

Storm damage, a leaning tree, a limb down on the house — call anytime. We typically respond by the next morning, and once we connect, emergency work gets priority on the schedule. ISA Certified Arborist, $5M insured, rated 4.9 stars across 490+ Google reviews.

Est. 2017 Owner-operated ISA Certified Arborist on staff $5M Insured
First things first

This May Not Be a Tree Service Call

We’re not first responders. If a power line is down, there’s an active fire, or anyone’s safety is at risk, call 911 and your utility company first — that’s not something we handle.

Once the scene is safe, call us anytime. We typically respond by the next morning, and emergency work gets priority on the schedule once we connect.

Call anytime — we typically respond by the next morning
Risk assessed on-site by our ISA Certified Arborist
Emergency work gets priority once we connect
$5M insured, full cleanup included

“Trufast lives up to their name. We had a large limb fall on the house and they got a crew out to the house the day after I approved my bid.”

Ashlee Embry Google review, March 2025
Call (417) 413-4729
Triage

Is this actually a tree emergency?

Likely an emergency

A tree or large limb is down on a structure, vehicle, or driveway
A tree is visibly leaning toward the house or a power line
A trunk is split, or a large limb is hanging and could fall — a “widowmaker”
Storm damage is blocking the only access to your home
A trunk or major limb that’s creaking or swaying more than normal, with a crack that visibly widens and closes as it moves — that flexing means the wood is actively failing, not just old damage.

Usually not an emergency

Routine trimming
Minor deadwood
Aesthetic pruning
Moveable branches lying safely on the ground and out of the way

These get a normal estimate and a schedule slot — no need to call them in as urgent.

Signs worth watching for

Worth walking your yard for, every few months.

Take a few minutes every few months to walk around your trees and look them over from head to foot — catching these signs early is what keeps a hazard from becoming an emergency.

  • Dead or decaying leaders Large stems coming off the main trunk that have died back.
  • Rotting bark Soft, crumbling wood, bark peeling away in sheets, holes in the trunk, or water seeping out from the trunk or main stem.
  • Moss or mushroom growth on the trunk or ground nearby Fungal growth on the trunk, or moss/mushrooms on the ground around the tree, is a decay indicator, not just a cosmetic thing.
  • Broken limbs left hanging Storm-broken wood still up in the canopy comes down eventually — usually not when you are watching.
Uprooted tree lying across a house roof after a storm, seen from a Trufast bucket truck
Tree down or hanging? Call first.
Free* and on-site.
Free estimate

Send us what you’re looking at.

If it’s urgent, calling gets you a faster answer than the form.

For storm emergencies, call anytime and we'll get back to you as soon as possible.

Call (417) 413-4729
Contact us

Tell us what happened.

Send us the details and we’ll get back to you. It goes to the same people who answer the phone.

  • Emergency work moves ahead of our scheduled jobs once you give us the go-ahead
  • Roof tarping if a tree has opened up your roof
  • $5M insured, with a certificate of insurance on request
  • Full cleanup and haul-away on every job

“Had a huge limb down after a storm. Luke was able to come out the next day with an estimate. Plus, they were able to get it cleaned up that same day!”

Carla Frazier Google review, May 2021

“A tree fell on our house from the storm on 4/29. Found Trufast online and came out the same day I called for an estimate. They were able to come take it out the next day as we were afraid it could move more and take out our power. Everyone with the company was kind and willing to answer and explain any questions we had. I would highly recommend them to everyone and will be using their services for future tree work we need done. We appreciate that they were able to help us so quickly after the storm. Thank you, Trufast.”

Kelly Bailey Google review, May 2025
Questions

Tree Emergencies, Answered.

How fast will you actually respond to my emergency?
We respond as soon as we can. If you call during business hours, we may even answer the phone. If it’s after hours, our voicemail does leave the option to call another cell phone in the case of a true emergency, and we do our best to take those calls and get back immediately. The truth of the matter is that we don’t run an on-call crew, and no tree company in this area does that. Once we are in touch, though, and have an agreement with you to move forward, we will prioritize emergency and urgent work over our scheduled jobs when possible. Obviously, when we have storms like we did in 2025, with hundreds of people calling with emergency work, we have to get to you, when we can.
What do you mean when you say an emergency?

For us, emergency means there’s a tree on your house, on your car, or in your driveway where you’re not able to get out. Often, the urgency of the situation is that rain will be able to get into your roof, or you need to be able to get out for work. In these cases, we set an additional priority to get it to you quickly. We do provide tarping services when your roof is compromised.

It isn’t our job to judge what an emergency is: If you feel like something is urgent, you should reach out and let us know that you’re in a hurry to get it done. Other examples of urgent service have been someone who was going to lose their insurance because of a limb that was too close to their house. We got out there within the time frame and got that knocked out for them.

A tree is on a power line — should I call you first?

Always call the utility company first. If the tree is on the power line, it will almost certainly require the utility company to drop it before we do anything with it. No matter what the situation, you should call us after you’ve called the utility company and 911 if necessary. That gets the ball rolling on our end while the utility company gets the electricity out of the way. We are not prevented from working around the 220-volt lines that come into your house.

We come when the electricity isn’t on and make sure that the tree is off your house and out of the way. We also provide tarping services so that the rain won’t leak in your damaged roof.

How much does emergency tree work cost?
Cost is the crux of the issue when it comes to emergency tree service. When we are moving other jobs out of the way, it means more overtime, unhappy regular customers, and often even lost jobs as a result of it. It is for these reasons that emergency tree work does cost more. However, it is difficult to say how much more without being in the situation. Since we provide free estimates, the best thing is to just reach out and have us come out and talk to you about the situation. We’ll do our best to serve you in just the way you want to be served.
Does insurance cover emergency tree removal?
It depends on what happened and what your policy covers, but there’s a pattern worth knowing: if the tree came down onto your home, vehicle, or another structure, most homeowner’s policies cover removing the part which is lying on the property. A tree that falls in the yard and doesn’t damage personal property, is much less likely to be covered. Our estimators are used to these kinds of situations and can help you figure out how to approach your insurance company. The simplest thing is just to reach out to us, and we’ll get someone out to look at the issue and help you make the best decision, including whether you should file a claim in the first place.
If I have an urgent tree job that needs to be done, can I move up in the schedule?
The short answer is yes. Whenever you have a situation that you deem urgent for whatever reason, we will try to meet your need by moving you up the schedule so long as we can justify it against the demands of our scheduled customers.
Do you ever travel out of state after major hurricanes or disasters?
We have responded to a hurricane in the past, but it is not something that we normally are doing. It’s definitely something we are open to doing in the future, but we aren’t focused on this as of the writing of this answer.
Can I do anything before an ice storm to protect my house?
Yes, and fall is the time to do it. Ice is heavy, and the limbs that break are usually the long ones hanging over a roof, a driveway or a power line. Having those thinned or shortened before winter takes a lot of that weight out of play. For the rest of the house, our winter storm readiness checklist covers water, heat and the other basics to have on hand.

Tree down or a hazard you’re worried about?

Call anytime — we typically respond by the next morning. Emergency work gets priority once we connect.

*Some outer towns may have a trip fee, depending on our estimating schedule. If yours does, the office will tell you on the call, before anything is booked.